PRIVACY POLICY

1. General Information

The protection of your personal data is important to us. We process personal data responsibly, confidentially, and in accordance with applicable data protection laws and this Privacy Policy.

This policy explains which data we collect, how and for what purpose it is processed, and which rights you have in relation to your data.

2. Data Controller

Daao Buchmüller
Am Stadtpark 3
94469 Deggendorf
Deutschland
info@daao-decor.com

3. Collection of Personal Data

We collect personal data only when you voluntarily provide it to us, for example when you:

submit an inquiry for wedding or event decoration

request or book a consultation

subscribe to our newsletter

The data processed may include in particular:

Name

Email address

Phone number

Event-related information (such as date, location, type of event)

Content of your message or inquiry

Marketing and communication data

4. Purpose of Data Processing

Your data is processed for the following purposes:

Responding to inquiries

Preparing offers and proposals

Project planning and coordination

Communication in connection with our services

Checking availability and feasibility

Sending newsletters and inspiration (based on consent)

Managing client and prospect relationships via a CRM system

5. Cooperation with Partners

For the planning and realization of our concepts, we may work with carefully selected partners and service providers in the event, floristry, and creative fields.

For this purpose, it may be necessary to share selected information such as event date, location, or type of event in order to clarify availability or workflows. This is done strictly for specific purposes and only to the extent required.

Personal contact details are shared only if necessary for the execution of the project or if explicit consent has been given. Our partners are not permitted to use the data independently.

6. Cookies

Our website uses cookies. Cookies are small text files stored on your device that contain certain information.

We use cookies to:

ensure the functionality of the website

analyze website usage

optimize content and offerings

You can restrict or disable the use of cookies via your browser settings. Please note that disabling cookies may limit the functionality of the website.

7. Analytics and Tracking Tools

We use analytics and tracking tools (such as Google Analytics or comparable services) to better understand how our website is used and to improve our offerings.

The data processed may include:

IP address (anonymized where possible)

Visited pages

Time spent on the website

Device and browser information

Processing is based on your consent via the cookie banner.

8. Social Media Integrations

Our website may include embedded content from social media platforms such as Instagram or Pinterest. When you visit a page containing such embedded content, a connection to the servers of the respective provider may be established.

Personal data, such as your IP address, may be transmitted to these providers. If you are logged into your social media account, your visit to our website may be associated with your profile.

Further information can be found in the privacy policies of the respective providers.

9. Newsletter

If you subscribe to our newsletter, we use your email address and, if provided, your name to send you information, inspiration, and updates related to DAAO Décor & Florals.

Subscription is based on your explicit consent. You can unsubscribe at any time via the link included in each newsletter or by contacting us directly.

10. CRM Systems

We use a Customer Relationship Management (CRM) system to manage inquiries, clients, and projects. Personal data is processed exclusively for communication, relationship management, and project organization.

The data is not used for other purposes and is not shared with unauthorized third parties.

11. Data Storage and Deletion

We store personal data only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations. Once the purpose no longer applies or retention periods expire, the data is deleted.

12. Your Rights

You have the right at any time to:

request information about your stored personal data

request correction of inaccurate or incomplete data

request deletion of your data

request restriction of processing

object to the processing of your data

withdraw consent at any time

Requests can be addressed at any time to the contact details listed above.

13. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, or manipulation.

14. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect legal requirements or changes to our services. The current version published on our website shall apply.