PRIVACY POLICY
1. General Information
The protection of your personal data is important to us. We process personal data responsibly, confidentially, and in accordance with applicable data protection laws and this Privacy Policy.
This policy explains which data we collect, how and for what purpose it is processed, and which rights you have in relation to your data.
2. Data Controller
DAAO Décor & Florals
[Legal form, if applicable]
[Address]
[Postal code, City, Country]
Email: [Contact email]
3. Collection of Personal Data
We collect personal data only when you voluntarily provide it to us, for example when you:
contact us via contact form or email
submit an inquiry for wedding or event decoration
request or book a consultation
subscribe to our newsletter
The data processed may include in particular:
Name
Email address
Phone number
Event-related information (such as date, location, type of event)
Content of your message or inquiry
Marketing and communication data
4. Purpose of Data Processing
Your data is processed for the following purposes:
Responding to inquiries
Preparing offers and proposals
Project planning and coordination
Communication in connection with our services
Checking availability and feasibility
Sending newsletters and inspiration (based on consent)
Managing client and prospect relationships via a CRM system
5. Cooperation with Partners
For the planning and realization of our concepts, we may work with carefully selected partners and service providers in the event, floristry, and creative fields.
For this purpose, it may be necessary to share selected information such as event date, location, or type of event in order to clarify availability or workflows. This is done strictly for specific purposes and only to the extent required.
Personal contact details are shared only if necessary for the execution of the project or if explicit consent has been given. Our partners are not permitted to use the data independently.
6. Cookies
Our website uses cookies. Cookies are small text files stored on your device that contain certain information.
We use cookies to:
ensure the functionality of the website
analyze website usage
optimize content and offerings
You can restrict or disable the use of cookies via your browser settings. Please note that disabling cookies may limit the functionality of the website.
7. Analytics and Tracking Tools
We use analytics and tracking tools (such as Google Analytics or comparable services) to better understand how our website is used and to improve our offerings.
The data processed may include:
IP address (anonymized where possible)
Visited pages
Time spent on the website
Device and browser information
Processing is based on your consent via the cookie banner.
8. Social Media Integrations
Our website may include embedded content from social media platforms such as Instagram or Pinterest. When you visit a page containing such embedded content, a connection to the servers of the respective provider may be established.
Personal data, such as your IP address, may be transmitted to these providers. If you are logged into your social media account, your visit to our website may be associated with your profile.
Further information can be found in the privacy policies of the respective providers.
9. Newsletter
If you subscribe to our newsletter, we use your email address and, if provided, your name to send you information, inspiration, and updates related to DAAO Décor & Florals.
Subscription is based on your explicit consent. You can unsubscribe at any time via the link included in each newsletter or by contacting us directly.
10. CRM Systems
We use a Customer Relationship Management (CRM) system to manage inquiries, clients, and projects. Personal data is processed exclusively for communication, relationship management, and project organization.
The data is not used for other purposes and is not shared with unauthorized third parties.
11. Data Storage and Deletion
We store personal data only for as long as necessary to fulfill the respective purposes or as required by statutory retention obligations. Once the purpose no longer applies or retention periods expire, the data is deleted.
12. Your Rights
You have the right at any time to:
request information about your stored personal data
request correction of inaccurate or incomplete data
request deletion of your data
request restriction of processing
object to the processing of your data
withdraw consent at any time
Requests can be addressed at any time to the contact details listed above.
13. Data Security
We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, or manipulation.
14. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy to reflect legal requirements or changes to our services. The current version published on our website shall apply.